Privacy Policy

Privacy Policy

This Privacy Policy describes the manner in which Midwest Internet Exchange LLC, doing business as FD-IX.com ("FD-IX," "we," "our," or "us"), collects, uses, maintains, and discloses information obtained from customers, prospective customers, and visitors to our facilities, networks, or websites. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Information Collection

FD-IX collects information necessary to establish and maintain accounts, provision services, process payments, and operate and secure our network. This information may include contact details, billing information, technical identifiers, IP addresses, network performance data, and correspondence records. FD-IX does not inspect the content of customer communications traversing the FD-IX network except as required to maintain network integrity, ensure compliance with law or our Acceptable Use Policy, or respond to lawful requests.

Use of Information

We use collected information solely for legitimate business purposes, including providing contracted services, troubleshooting technical issues, enforcing our agreements, meeting legal or regulatory obligations, and improving our operations. We may share information with trusted partners, contractors, or service providers solely to the extent necessary to perform these functions, and subject to confidentiality requirements. FD-IX will also disclose information when compelled by law, regulation, or valid legal process.

Data Security

FD-IX implements commercially reasonable administrative, technical, and physical safeguards to protect information against loss, theft, unauthorized access, disclosure, alteration, or destruction. We retain personal data only as long as necessary for the purposes stated herein or as required by law.

Customer Rights

Customers have the right to request access to, correction of, or deletion of their personal data, subject to applicable law. Requests may be submitted in writing to FD-IX's designated privacy contact at the address provided on our website.

Policy Updates

We may revise this Privacy Policy at any time by posting the updated version on our website. Continued use of our services following any update constitutes acceptance of the revised terms.